Shipping and Delivery
SHIPPING & DELIVERY
All deliveries are made by registered mail/courier and will have tracking facilities.
In Malaysia we use DHL Malaysia or UPS where applicable:
| STANDARD TRANSIT TIMES & COSTS | EXPRESS TRANSIT TIMES & COSTS | |||
| Country | Standard transit times in working days (Mon - Fri) | Standard delivery shipping costs (RM) | Express delivery times in working days (Mon - Fri) | Express delivery shipping costs (RM) |
| Argentina | 14 | 10 | 5-7 | 348 |
| Malaysia | 3 | 1 | 1 | 1 |
| Australia | 14 | 10 | 5-6 | 123.6 |
| Austria | 14 | 10 | 5-6 | 192 |
| Bahamas | 14 | 10 | 5-7 | 348 |
| Belgium | 14 | 10 | 5-6 | 156 |
| Brazil | 17 | 10 | 5-6 | 255.6 |
| Brunei Darussalam | 14 | 10 | 5-6 | 66 |
| Bulgaria | 14 | 10 | 5-6 | 284.4 |
| Cambodia | 15 | 10 | 5-6 | 76.8 |
| Canada | 22 | 10 | 5-6 | 184.4 |
| Chile | 13 | 10 | 5-6 | 348 |
| China | 14 | 10 | 5-6 | 105 |
| Colombia | 14 | 10 | 5-7 | 348 |
| Czech Republic | 14 | 10 | 5-7 | 284.4 |
| Denmark | 14 | 10 | 5-6 | 156 |
| Egypt | 14 | 10 | 5-6 | 144 |
| Fiji | 14 | 10 | 5-6 | 348 |
| Finland | 14 | 10 | 5-6 | 156 |
| France | 14 | 10 | 5-6 | 156 |
| Germany | 14 | 10 | 5-6 | 165.6 |
| Great Britain | 14 | 10 | 5-6 | 156 |
| Greece | 14 | 10 | 5-6 | 168 |
| Hong Kong | 14 | 10 | 5-6 | 94.8 |
| Hungary | 14 | 10 | 5-6 | 278.4 |
| Iceland | 14 | 10 | 5-6 | 195.6 |
| Indonesia | 14 | 10 | 5-6 | 68.4 |
| Ireland | 14 | 10 | 5-6 | 156 |
| Italy | 14 | 10 | 5-6 | 156 |
| Japan | 14 | 10 | 5-6 | 112.8 |
| Macao | 14 | 10 | 5-6 | 101 |
| North Korea | 14 | 10 | 5-6 | 114 |
| Mexico | 14 | 10 | 5-6 | 236.4 |
| Morocco | 14 | 10 | 5-6 | 324 |
| Myanmar | 14 | 10 | 5-6 | 144 |
| Netherlands | 14 | 10 | 5-6 | 187.2 |
| New Zealand | 14 | 10 | 5-6 | 132 |
| Norway | 14 | 10 | 5-6 | 204 |
| Philippines | 15 | 10 | 5-6 | 85.2 |
| Poland | 14 | 10 | 5-6 | 288 |
| Portugal | 14 | 10 | 5-6 | 156 |
| Qatar | 14 | 10 | 5-6 | 138 |
| Russian Federation | 14 | 10 | 5-6 | 180 |
| Singapore | 14 | 10 | 5-6 | 60 |
| Spain | 14 | 10 | 5-6 | 174 |
| Sweden | 14 | 10 | 5-6 | 228 |
| Switzerland | 14 | 10 | 5-7 | 228 |
| Taiwan | 14 | 10 | 5-6 | 106.8 |
| Thailand | 14 | 10 | 5-6 | 68.4 |
| United States | 14 | 10 | 5-6 | 168 |
| Venezuela | 14 | 10 | 5-6 | 192 |
| Vietnam | 14 | 10 | 5-6 | 74.4 |
*Please note due to the high demand during busy sale periods delivery may be longer than the specified delivery times above.
*PRE-ORDERED items are non-refundable, non-exchangeable and non-returnable.
TRACKING YOUR ORDER
When your online purchase is complete you will receive an email containing your order confirmation and delivery details. We will also provide you with a link that will allow you to track the status of your delivery at any time.
INTERNATIONAL DELIVERIES
We use POS Malaysia to ship all international orders and they usually take between 7-15 working days to arrive depending on how long it takes to clear customs. Please review Duties & Taxes for important information about additional charges that may be incurred for international orders.